Ordering process

• Click on „Add to cart” and proceed as requested in the webshop.

• After your order you immediately receive an automatic answer confirming that our system registered an order from you.

• Within 2 working days after your order you receive an e-mail confirmation from MONCA Team containing the exact delivery time of the product(s), the value of deposit (50%) and – in case of home delivery – the costs of courier service.

• At this point you can still decide whether to accept the delivery time or to cancel your order.

• Your order is automatically considered firm when the deposit, that is, 50% of the value is transferred to our bank account or paid in cash in our showroom.

• The delivery time starts on arrival of your deposit.

• The remaining 50% of the total value is to be paid upon receipt.

• You can get your products personally at MONCA Showroom or you can choose home delivery.

 

Before ordering please consider that…

• the delivery time may take 1 to 8 weeks

• a deposit of 50% has to be paid when ordering

 

Please study the point “Payment & Delivery”, too.
Click on „Add to cart” and proceed as requested in the webshop.